CASE STUDY Company: Rainbow Waters | Service: Yuboto Forms | Use Case: Digital Contracts
Challenge
Digitizing and Automating Contract Delivery
Rainbow Waters, the largest company in Greece in the water coolers and water filtration sector, aimed to modernize its operations and simplify the way contracts are created and delivered.
The traditional contract management process based on printed documents, email exchanges, and extensive manual work, was causing delays in onboarding new customers and partners, while also placing a significant operational burden on the support teams.
Solution
Fully Digital Contracts with Yuboto
To address these challenges, Rainbow Waters chose Yuboto and the Yuboto Forms solution, transitioning to a fully digital contract management model.
The solution includes contract digitization, automated contract generation, and delivery via SMS or Viber, with full integration into the company’s CRM system.
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Key Features of the Solution
1. Automated Data Population
Contracts are generated automatically by pulling all required information directly from the Rainbow Waters CRM. This eliminates manual data entry and significantly reduces errors.
2. Delivery via SMS & Viber
Each contract is instantly sent to customers or partners via SMS or Viber, enabling fast, clear, and real-time communication.
3. CRM Integration
Once the contract is signed, it is automatically stored as a PDF in the customer’s profile within the CRM, ensuring full organization and immediate access to all documents.
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Results
Reduced Onboarding Time
Automating the process led to a significant reduction in the time required to complete new contracts. Procedures that previously took days are now completed within just a few hours.
Increased Productivity
The Rainbow Waters team was relieved from time-consuming manual tasks, allowing employees to focus on higher–value-added activities.
Improved Customer & Partner Experience
End users now enjoy a simple, fast, and flexible contract signing process, enhancing the overall experience and minimizing delays.
Conclusion
By adopting Yuboto’s electronic contracts solution, Rainbow Waters significantly upgraded the way it manages customer and partner processes.
Automation resulted in higher efficiency, reduced operational costs, and a substantial improvement in the overall experience.
The success of this implementation clearly demonstrates that digital transformation is a key pillar for businesses seeking modern, fast, and efficient workflows.
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